California Transit Association

Events

2019 Conference Presentations

Use the links below to view PDF versions of concurrent session presentations from the California Transit Association's 54th Annual Fall Conference & Expo, held November 13-15, 2019 in Monterey. Links below represent all presentations that have been received.

Fiscal Planning & Policy

Pulling Out All the Stops
•  Rachel Ede, Santa Rosa CityBus
•  Linda Morris, Alameda-Contra Costa Transit District
•  Stephen Tu, Los Angeles County Metropolitan Transportation Authority

Storytelling With Data
Linda Morris, Alameda-Contra Costa Transit District


Maintenance

Real-Life Experiences with Battery Electric Buses
•  Bobby Hill, BYD
•  Donna DeMartino, San Joaquin Regional Transit District
•  Jerry Estrada, Santa Barbara Metropolitan Transit District
•  Mike Finnern, Proterra

Real-Life Experiences with Hydrogen Fuel Cell
•  John Drayton, WSP
•  Tommy Edwards, SunLine Transit Agency
•  Kim Okafor, Trillium
•  David Warren, New Flyer

Building ZEB Infrastructure for Battery Electric Fleets
•  John Drayton, WSP
•  Wendell Krell, California Energy Commission

Building ZEB Infrastructure for Hydrogen Fuel Cell Fleets
•  Al Cioffi, Plug Power
•  Bill Habibe, Orange County Transportation Authority
•  Chris Kretz, Air Products and Chemicals, Inc.
•  Lauren Skiver, SunLine Transit Agency


Management-Leadership

Critical Leadership Skills Transit Managers and Supervisors Need Today
•  Combined Presentation

Tackling the Ridership Challenge Through Bold and Innovative Leadership 
•  Lisa Rheinheimer, Monterey-Salinas Transit
•  Jofil Borja, Sacramento Regional Transit District

Say “Know” to Brain Drain and Yes to Succession Planning 
•  Teri Fisher, Insight Strategies
•  Nat Rojanasathira, City of Monterey
•  Ashlien Savage, Foothill Transit


Marketing-Communications

Customer Retention Strategies and Tactics
•  Hendy Satya, Foothill Transit
•  Dr. Brian Taylor, UCLA

Effective Communication Tools and Techniques
•  Doran Barnes, Foothill Transit
•  Hillary Blackerby, Santa Barbara Metropolitan Transit District
•  Steve Sisneros, Omnitrans

The Internal Customer Experience
•  Kelly Halcon, Monterey-Salinas Transit
•  Janice Kuhn, Omnitrans
•  Brittney B. Sowell, SunLine Transit Agency

Customer Service Via Social Media
•  Beverly Greene, Alameda-Contra Costa Transit District
•  Gabrielle Mejia, Foothill Transit


Operations

California Microtransit Projects
•  Rashidi Barnes, First Transit Group
•  Johnny Dunning, Orange County Transportation Authority
•  Joshua Fogelson, LADOT
•  Toan Tran, San Joaquin Regional Transit District
•  Christy Wegener, SamTrans

Getting Real About Recruiting Bus Operators
•  Julie Espy, Orange County Transportation Authority